Rémy Cointreau's Technological and Human Journey: Redefining Collaboration for Hybrid Working
Faced with growing challenges in remote communications, Rémy Cointreau has transformed its collaboration infrastructure by unifying its global videoconferencing tools with the help of Elit-Technologies. A digital revolution that has enabled the company to boost productivity and optimize collaboration among its dispersed teams.
Rémy Cointreau, a leading player in the spirits sector, had to adapt quickly to new communication requirements.
The teams, spread across the globe, were experiencing regular failures during videoconferences, making collaboration difficult and hampering productivity.
Faced with a surge in teleworking, the company needed robust solutions to modernize its infrastructures and support its day-to-day operations.
With an inadequate videoconferencing infrastructure, Rémy Cointreau chose Elit-Technologies to transform its systems and improve overall team collaboration.
Current equipment causes frequent interruptions during meetings.
Incompatible solutions between offices create gaps in exchanges.
Time lost due to technical problems delays decision-making.
The IT team is unable to manage remote incidents effectively.
So they called on Elit-Technologies to put their collaborative tools in order. The challenge was to put in place, in record time, a unified system for the entire group at international level.
Combining technology and human ingenuity
Together, we opted for an innovative hybrid infrastructure, efficiently connecting Rémy Cointreau to the Cloud using Cisco solutions, while retaining full control over their internal videoconferencing.
In collaboration with Cisco, Elit-Technologies has equipped more than 220 meeting rooms worldwide with high-definition, interoperable, AI-enabled video terminals, guaranteeing fluid, high-quality communication.
Expert collaborative engineers operate and supervise Rémy Cointreau's collaborative environment. Rémy Cointreau now has an Operational Account Manager who is an extension of its IT team. We have also set up a collaborative park governance tool. A management portal now enables the IT team to monitor and proactively maintain equipment, optimizing its long-term performance.
The Elit-Technologies teams helped Rémy Cointreau employees get to grips with Cisco solutions, and will support them throughout the lifecycle of the solutions implemented.
Meetings now run without interruption, which has considerably improved team productivity.
The management portal enables proactive monitoring of equipment, reducing downtime and extending the life of Rémy Cointreau’s technological investments.
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