Reinventing the customer experience with Cisco Meraki and Elit-Technologies

29 August 2024

The importance of an exceptional customer experience

Imagine a customer entering your point of sale and instantly connecting to fast, secure Wi-Fi. His mobile app then offers him personalized information based on his preferences and buying behavior. When he’s ready to pay, he doesn’t need to queue: he leaves the store without waiting, thanks to a cashless payment system. This kind of fluid, frictionless customer experience is becoming a major asset for businesses in an increasingly competitive market.

Cisco Meraki: Technology at the service of the customer experience

To deliver such exceptional experiences, it’s crucial to have a robust network infrastructure capable of handling massive data flows in real time. Rapid advances in AI-powered technologies, such as hyper-personalization and augmented reality in-store, are opening up new horizons, but also placing a significant burden on network infrastructures. This is where Cisco and Elit-Technologies come in, collaborating to deploy Cisco Meraki solutions.

Cisco and Elit-Technologies: Strategic collaboration for customized managed services

Elit-Technologies has teamed up with Cisco to offer advanced network solutions, based on Cisco Meraki technology, that are perfectly adapted to the specific needs of each company. Thanks to its managed services, Elit-Technologies enables companies to benefit from customized network management, whether they want complete autonomy or prefer to delegate the management of their IT infrastructure. Whether you’re a large enterprise or an SME, Elit-Technologies offers a flexible level of managed service, allowing you to choose the degree of intervention that best suits your organization. So you can focus on innovation and improving the customer experience, while having the peace of mind that your network is in safe hands.

The new Cisco Meraki solutions: Flexibility and performance

Cisco has recently launched a new range of Meraki switches, in collaboration with Elit-Technologies, to offer even greater flexibility and connectivity:

  • MS130: Cost-effective mGig switches for remote branches and medium-sized campuses, ideal for connecting and securing points of sale, physical security installations, and high-bandwidth Wi-Fi deployments.
  • MS130R: Meraki’s first rugged PoE cloud-managed switch, designed for extreme environments. It’s ideal for outdoor cameras and access points in harsh conditions such as parking lots, ski resorts or outdoor events.
  • Catalyst 9300-M: These switches combine the power of the Catalyst range with Meraki cloud management, offering unprecedented scalability for large campuses.

Securing large-scale networks

The proliferation of connected devices on corporate networks requires granular visibility and strict traffic control to protect data and ensure compliance. Thanks to Cisco’s Adaptive Policy technology, integrated into the new Meraki switches, it is possible to reduce the attack surface while ensuring end-to-end security, from the network core to the edge.

Simplified management thanks to collaboration between Cisco and Elit-Technologies

The real strength of Cisco Meraki lies in its ease of deployment and management. Thanks to hands-off configuration, large-scale deployments can be carried out in a matter of minutes, without the need for dedicated on-site IT staff. With the help of Elit-Technologies, companies can benefit from simplified, intelligent network management, enabling their IT teams to focus on innovation rather than maintenance.

Opening up new possibilities with Cisco Meraki and Elit-Technologies

In conclusion, the collaboration between Cisco and Elit-Technologies opens up new possibilities for companies wishing to offer superior customer experiences. Thanks to Cisco Meraki solutions, companies can now extend their network, secure their data and simplify the management of their operations, while reducing costs.

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